Neither my client nor I can download the submitted work

[babri]

Hi.

I have submitted the work of my first contract, but neither my client nor I can download the file. The error I received when opening the link is:

It is not safe to download this file. If you really want to access this file please contact Customer Support.

It is basically a zipped Android Studio project which only has a few modifications to what the client had shared with me earlier.

I have tried sharing only the changed files but the client, unfortunately, is not very tech-savvy.

Let me know if I need to share more information.

Regards,

Sufian

[djondinium]

Hi Sufian,

I shared this with the team and one of our agents will reach out to your client to assist them further with the files.

Thank you.

[wescowley · Accepted solution]

I suggest you share the file over another path, like with a Dropbox or Google Drive share link.

[prestonhunter]

You are wasting your time trying to do this through Upwork. Upwork is not a file transfer tool.

Use FTP. Dropbox. WeTransfer. Email. There are many, many tools and services which allow you to share and transfer files.

Upwork intentionally blocks or alters many files.