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New Contact and Contract - Same Company

Community Guru
Preston H Member Since: Nov 24, 2014
11 of 19

Happened to me too.

 

Upwork IS consistent.

 

For what it's worth, I don't think Upwork has ever claimed that this is "fair."

 

I would categorize it as "practical."

Community Guru
Christine A Member Since: May 4, 2016
12 of 19

Preston H wrote:

Happened to me too.

 

Upwork IS consistent.

 

For what it's worth, I don't think Upwork has ever claimed that this is "fair."

 

I would categorize it as "practical."


Oh, okay - as long as Upwork realises that it's not fair, then that makes me feel better.

 

But I'm not sure how "practical" this policy is, since Upwork may soon be getting 20% of nothing from the OP, instead of 5% of something.

 

Community Guru
Preston H Member Since: Nov 24, 2014
13 of 19

re: "But I'm not sure how "practical" this policy is, since Upwork may soon be getting 20% of nothing from the OP, instead of 5% of something."

 

That's a fair point.

 

But from a programming and systems management perspective, it would be pretty tricky to make this work.

Community Guru
Joan S Member Since: Mar 18, 2019
14 of 19

A similar thing happened to me, Wesley, but the client did not start a new contract. When the first person left, they just put on a new person - so it is still the same contract but with a new contact person.

Active Member
Wesley S Member Since: Jan 22, 2012
15 of 19

Yeah... Unfortunately, the VP left and the account was under his name.  The CEO asked the new contact to set up their new account to continue my contract and then BAM 20% deduction after getting my 5% for only a few months.  I worked a year and a half to get to that 5%, it's not fair.  I'll have to suck it up.

 

Community Guru
Cheryl K Member Since: Jul 16, 2015
16 of 19

Wesley:

When this happened I reached out to customer service as did the new employee at the company.

Customer Service was able to help and I was able to continue to work with new contracts and a new contact at the company at the same reduced rate.

It took several days to straighten out, but it can be done. Both you and the new employee at the company need to reach out to Customer Service.

Community Guru
Christine A Member Since: May 4, 2016
17 of 19

Cheryl K wrote:

Wesley:

When this happened I reached out to customer service as did the new employee at the company.

Customer Service was able to help and I was able to continue to work with new contracts and a new contact at the company at the same reduced rate.

It took several days to straighten out, but it can be done. Both you and the new employee at the company need to reach out to Customer Service.


That's interesting, because I "reached out" to customer service and was told "tough luck". I guess it depends on who you get.

 

Community Guru
Jennifer M Member Since: May 17, 2015
18 of 19

Wesley S wrote:

Yeah... Unfortunately, the VP left and the account was under his name.  The CEO asked the new contact to set up their new account to continue my contract and then BAM 20% deduction after getting my 5% for only a few months.  I worked a year and a half to get to that 5%, it's not fair.  I'll have to suck it up.

 


I feel ya. I was at $9980 with the client when he left the company and made his own account but worked as a contractor for the old company. lol It was so butts. I did another $11,000 with him. I try to make myself less angry by telling myself it's only $500 extra i gave them but yeah whatever.

 

eta: Oh yeah, I had another incident where this Romanian chick found me out in the wild and wouldn't pay me upfront because of trust and things and I could see where that was going, so I told her to come to Upwork where she can escrow. I thought I'd get the 0% bring your own client deal, so $350 would be $350 in my pocket. That chick got some dude she knew already on Upwork to send the escrow amount and I cursed V V V V V loudly that day. That job turned out to be a nightmare too. Never woulda gotten paid if it wasn't for escrow. lol But had to give Upwork $70. meh

Active Member
Sue P Member Since: Nov 26, 2011
19 of 19

 I had a similar experience and talked to Upwork about it...but nothing could be done.

 

An Upwork client went on maternity leave for several months. Someone else was put in charge of hiring. They took out a new contract and continued working with me so my 5% freelance fee went back to 20%. 

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