i am already reading this article, my issue is next when i am send email to freelancersuccess email with attach Confirmation form, i am not get back email about created request on zendesk, before i am get this email (with link on ticket) always
Kind Regards, Aleksey
Hi Goran, again get same issue today, i am send email with Confirmation of Services Form and not get back email about created ticket with zendesk, i am do same like on this topic (https://support.upwork.com/hc/en-us/articles/227104748-Confirmation-of-Services) for freelancer from Russia, this work before (1 month ago) but right now not work.
I`m sorry about the inconvenience this had caused you and thank you for following up.
Our team will investigate it further and will reach out to you via ticket as soon as possible to assist you further. Thank you.
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