Nov 19, 2019 08:14:24 PM Edited Nov 19, 2019 11:10:48 PM by Avery O
Before when i needed signed Confirmation of Services Form i am send email to **edited for Community Guidelines** and this created request and send me link back to this request but right now this not happen, somthing changed? and how i can right now do signe document?
Solved! Go to Solution.
Nov 19, 2019 11:12:42 PM by Avery O
Hi Aleksey,
Please check this help article for more informatioon about the Confirmation of Services Form. If you need further help, please don't hesitate to post on this thread, and our team will assist you further.
Nov 19, 2019 11:39:05 PM Edited Nov 19, 2019 11:41:31 PM by Aleksey F
Hi Avery
i am already reading this article, my issue is next when i am send email to freelancersuccess email with attach Confirmation form, i am not get back email about created request on zendesk, before i am get this email (with link on ticket) always
Kind Regards, Aleksey
Nov 19, 2019 11:56:09 PM by Goran V
Hi Aleksey,
Feel free to email your request. Once you`ve done this let me know and Ill double check if your request was received by our team. Thank you.
Dec 4, 2019 05:25:13 AM by Aleksey F
Hi Goran, again get same issue today, i am send email with Confirmation of Services Form and not get back email about created ticket with zendesk, i am do same like on this topic (https://support.upwork.com/hc/en-us/articles/227104748-Confirmation-of-Services) for freelancer from Russia, this work before (1 month ago) but right now not work.
Kind Regards,
Aleksey
Dec 4, 2019 05:51:39 AM by Goran V
Hi ALeksey,
I`m sorry about the inconvenience this had caused you and thank you for following up.
Our team will investigate it further and will reach out to you via ticket as soon as possible to assist you further. Thank you.