» Forums » Freelancers » Re: New VAT number - how to change it without...
Page options
Community Member

New VAT number - how to change it without VAT being charged in the meantime?

Hello community !


I love Upwork, but the one thing that I hate here is that I can never figure out how to contact support, I always end up on the help pages 😕


So maybe you can help me, or let me know how to file a request ?


I have a new VAT number (EU citizen). My old one is still valid, and my new one too. I would like to change it on Upwork but having a smooth transition, to avoid that I won't be charged VAT inbetween. Previously, it took Upwork about 2 weeks to approve my old VAT number and I want to make sure this time there is no drama and extra costs for nothing that I can't claim back. This is my concern if I change it manually in the settings, so I wanted to contact support to make sure there is a smooth transition....


Hope someone can help!


Thanks in advance and a lovely weekend to you all.



Community Member

Hi Katrin,


Make sure your new VAT number can be validated on VIES website. If it can be validated there, it should take no more than 3 days for Upwork to confirm it once you enter it to your account.

~ Valeria
Latest Articles
Featured Topics
Learning Paths