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No billed hours in transaction history

jpub
Active Member
Jeana C Member Since: Jul 24, 2017
1 of 3

I manually added hours for a client, and the contract was abruptly ended right after because he wanted to take a break from the project. I dont see the billed hours in my transaction history, so I am stressing out about what has happened to the payment. He is asking me to "bill him for the payment" but I dont see that option. How do I move forward?

petra_r
Community Guru
Petra R Member Since: Aug 3, 2011
2 of 3

Have you taken a look at  your Reports page?

 

Hours logged this week would be under work in progress.

Hours logged last week under Review

Hours logged the week before under Pending

 

You don't "bill clients" - hourly contracts are billed and charged automatically every Monday after the work week has ended.

 

Read When will I get paid?

jpub
Active Member
Jeana C Member Since: Jul 24, 2017
3 of 3

OK, I see, thank you for the reply! I was looking under "timesheet details" and "Timelogs" and coming up with empty pages. I see that there is a timeline for logged hours going into billed hours, and today is the first day of the billing week, so it will take additional time. Thanks for your help!

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