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No connects and canno upgrade

zibaldone71
Active Member
Emiliano L Member Since: Jun 21, 2017
1 of 2

Can't my account upgrade. I just registered and I do not have any connect available. Further, if I click on upgrade, a message appears "The request could not be completed. Please try again. If the issue persists, please contact Customer Support."

 

Please let me know

kochubei_valeria
Community Manager
Valeria K Community Manager Member Since: Mar 6, 2014
2 of 2

Hi Emiliano,

 

You currently have Basic Membership which is free and comes with 60 connects per billing cycle. If you decide to upgrade your Membership, you can do it in your Settings> Membership & Connects.

~ Valeria
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