Mar 5, 2020 08:04:15 PM Edited Mar 6, 2020 12:12:35 AM by Joanne P
Hi,
I am new to Upwork, Today I was looking at this job
**Edited for Community Guidelines**
It says no "No connects are required."
I am trying to send proposal but geting this error
"You don’t have enough Connects to submit this proposal."
Can you guys look into this
Mar 6, 2020 12:13:41 AM by Joanne P
Hi Saghir,
I've shared your concern with our team, and one of our agents will reach out to you via support ticket and assist directly. Thanks.
Mar 9, 2020 11:42:52 AM by Henrique F
I just got the same error.
I´m trying to submit a proposal for a job that doesn´t require connects, but I´m getting the message "You don’t have enough Connects to submit this proposal". And I do have connects: 32.
Can you fix this please?
Mar 9, 2020 12:24:33 PM by Bojan S
Hi Henrique,
Could you please clear your cache and cookies or log in with another browser to check if you`re still experiencing the same issue?
Let us know if the issue persists and share the screenshot of the error message you're seeing via a PM along with the link to the job post.
Thank you.
Apr 27, 2023 03:29:40 PM by Arjay M
Hi Khurram,
I tried and wasn't able to replicate the issue you're describing. Could you please try using a different browser or the incognito mode of the current one? You could also try clearing your cache and cookies. Let us know if the issue persists with the screenshot of the error you're receiving and we'll look further into that for you. If you could also send me a PM with the link to the job post you're referring to, that would be extremely helpful. Looking forward to your response.
Mar 10, 2020 01:55:14 AM by Subani M
Hi,
I'm getting the same error as well. Could you please fix it?
Mar 10, 2020 01:56:45 AM by Goran V
Hi Subani,
Could you please clear your cache and cookies or log in with another browser to check if you`re still experiencing the same issue? Thank you.
Mar 10, 2020 07:44:17 PM by Subani M
Cleared my cookies and used a different browser. The problem still persists.
Mar 10, 2020 10:24:11 PM by Avery O
Hi Subani,
I have shared your concern with the Customer Support Team and they will reach out to you to assist you further.
Mar 12, 2020 08:32:01 AM Edited Mar 12, 2020 09:16:31 AM by Bojan S
I haven't heard from you yet and my issue hasn't been resolved.
**Edited for community guidelines**
Mar 12, 2020 09:17:12 AM by Bojan S
Hi Subani,
I apologize for the delay in receiving an update. I'll go ahead and follow up with the team handling your case and you can expect one of our agents to reach out to you directly via support ticket as soon as possible.
Thank you for your patience.
Mar 15, 2020 01:26:02 AM by Aleksandar D
Hi Subani,
I'm sorry for the delay in getting back to you. One of our team members already reached out to you directly via a support ticket to assist you further.
Thank you.
Mar 26, 2020 04:11:33 AM Edited Mar 26, 2020 04:22:09 AM by Goran V
Hi,
Today I was looking at this job
"**Edited for Community Guidelines**"
It says no "No connects are required."
I am trying to send proposal but geting this error
"You don’t have enough Connects to submit this proposal."
May you fix it please?
Mar 26, 2020 04:24:01 AM by Goran V
Hi Yulia,
Our team will reach out to you via ticket as well and assist you further. Thank you.
Mar 11, 2020 02:25:44 PM Edited Mar 11, 2020 02:26:29 PM by Lindsay G
Hi,
I'm trying to submit a proposal to a job listing that says no credits are needed to apply. I have 40. However, when I hit submit it says I don't have enough credits needed. Can someone advise?
Mar 11, 2020 03:22:12 PM by Bojan S
Hi Lindsay,
I was not able to replicate the issue you're describing. Could you please clear your cache and cookies or log in with another browser to check if you`re still experiencing the same issue?
Let us know if the issue persists.
Thank you.
Mar 11, 2020 03:59:10 PM by Lindsay G
Hi,
I tired again in a new browswer and got the same messages. I included screen shots here.
Let me know if you need any other info or if there are any steps I need to take. Thanks.
Mar 11, 2020 06:48:05 PM by Avery O
Hi Lindsay,
A member of the Customer Support Team will reach out to you to assist you further with your concern.
Mar 20, 2020 03:08:19 PM by Bojan S
Hi Alex,
One of our team members will reach out to you directly via a support ticket to assist you with this issue.
Thank you!
Mar 30, 2020 11:16:02 PM by Avery O
Hi Akaki,
A member of the Customer Support Team will reach out to you to assist you with your concern.
Mar 31, 2020 05:26:59 PM by Akaki P
Thank you Avery, however, they still have not reached out to me yet.
Apr 4, 2020 10:13:26 PM by Dimas A
Hi,
This is happening to me as well. I have 60 connects, but whenever I submit a proposal, there always an error "You don’t have enough Connects to submit this proposal."
Apr 4, 2020 11:33:20 PM by Aleksandar D
Hi Dimas,
Thanks for reaching out to us. I checked but couldn't replicate the issue you are reporting. Could you please send me a private message with the screenshot of the error that you are receiving while trying to submit a proposal so that I can check and assist you further?
Thank you.
Apr 5, 2020 03:31:57 AM by Shelby C
I'm having the same issue. No connects are required, and it says I have to purchase more. The error message also alternates from telling me to purchase more, to contacting an administrator to purchase more. I used a different browser and cleared my cache to troubleshoot--same error. I went ahead and purchased a few more connects when prompted to see if it would fix the error, the error persisted. Screenshot attached.
Apr 5, 2020 04:34:45 AM Edited Apr 5, 2020 04:35:09 AM by Aleksandar D
Hi Shelby,
Could you please send me a private message with the job post URL for which you are trying to submit a proposal so that I can check and assist you further?
Thank you.
Apr 30, 2022 07:04:48 AM by Nikola S
Hi Hassan,
Thank you for reaching out to us. I would be happy to help. Please know that different jobs require different amounts of Connects and you need to have enough Connects to be able to submit a proposal. You can find the number of available Connects on your Connects History page.
Feel free to check this help article for more information about Connects. Let us know if you need further assistance.
Jan 19, 2024 02:57:52 AM by Brenda W
Hello Hassan, I am also facing the same issue. I have cleared the cache and cookies but i cannot send a proposal still without connects.
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