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No connects are required, but when send proposal it says You don’t have enough Connects to submit.

saghiralam
Active Member
Saghir A Member Since: Mar 5, 2020
1 of 28

Hi,

I am new to Upwork, Today I was looking at this job

**Edited for Community Guidelines**

 

It says no "No connects are required."

 

I am trying to send proposal but geting this error

"You don’t have enough Connects to submit this proposal."

 

Can you guys look into this

tinker_bell3
Moderator
Joanne Marie P Moderator Member Since: Nov 26, 2017
2 of 28

Hi Saghir,

 

I've shared your concern with our team, and one of our agents will reach out to you via support ticket and assist directly. Thanks.


-Joanne
Untitled
funnyunicamp
Active Member
Henrique F Member Since: Jan 29, 2020
3 of 28

I just got the same error.

 

I´m trying to submit a proposal for a job that doesn´t require connects, but I´m getting the message "You don’t have enough Connects to submit this proposal". And I do have connects: 32.

Can you fix this please?

bstojadinovic
Moderator
Bojan S Moderator Member Since: Mar 9, 2018
4 of 28

Hi Henrique,

 

Could you please clear your cache and cookies or log in with another browser to check if you`re still experiencing the same issue?

 

Let us know if the issue persists and share the screenshot of the error message you're seeing via a PM along with the link to the job post.

 

Thank you.


~ Bojan
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subanimoktan
Active Member
Subani M Member Since: Jan 2, 2020
5 of 28

Hi, 

I'm getting the same error as well. Could you please fix it? 

g_vasilevski
Moderator
Goran V Moderator Member Since: Mar 24, 2017
6 of 28

Hi Subani,

 

Could you please clear your cache and cookies or log in with another browser to check if you`re still experiencing the same issue? Thank you.


Untitled
subanimoktan
Active Member
Subani M Member Since: Jan 2, 2020
7 of 28

Cleared my cookies and used a different browser. The problem still persists. 

aocumen
Moderator
Avery O Moderator Member Since: Nov 23, 2015
8 of 28

Hi Subani, 

I have shared your concern with the Customer Support Team and they will reach out to you to assist you further. 


-Avery
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subanimoktan
Active Member
Subani M Member Since: Jan 2, 2020
9 of 28

I haven't heard from you yet and my issue hasn't been resolved.

**Edited for community guidelines**

bstojadinovic
Moderator
Bojan S Moderator Member Since: Mar 9, 2018
10 of 28

Hi Subani,

 

I apologize for the delay in receiving an update. I'll go ahead and follow up with the team handling your case and you can expect one of our agents to reach out to you directly via support ticket as soon as possible.

 

Thank you for your patience.


~ Bojan
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