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marcosinc
Community Member

No earning avalaible

I didn't receved the salary of my first week but now earning is avalaible for the 2th week?! How can I get my money?

15 REPLIES 15
cylver1z
Community Member

Hi Marco,

 

You would need to set up a payment method to be able to withdraw your available funds on your account and to help you with this, below is a link to the options you can choose from.

 

Get Paid Options

 

Let us know if you have questions or other concerns.

 

Regards,

Ryan


Untitled

I already set up a payment method, it's not my first job. The second week has been payed but not the first week, why?

 

It's the hourly job, right?

Did you track your time? What does it say on your Reports Overview Page?

 

You do understand that hourly contracts are paid differently to fixed rate ones?

 

Where-Is-My-Money.jpg

 

 

yes it's the hourly job and I track my time. On the attached file the week that I didn't receved, it was the first. but I receved the second?!

 

Hi Marco,

To add to Petra's advice about checking your Overview under the Reports tab, I've checked and your first week has moved into the review period. The second week is still in progress since the weekly billing cycle hasn't closed. This can be seen in your overview, and if you click the contract in the overview page, then it will show you a further breakdown of how many hours were billed the previous week and how many hours have been billed so far this week and the dollar amount that it translates to.

~Nina

Hi Nina, I don't get, my second week has been payed, I just receved this message on my mail: 

 

Hi Marco,

You requested payment of $29.25 from Upwork via Direct to Local Bank Transfer account.

 

 

Hi Marco,

I believe you are referring to a different contract than the one I responded about so I apologize for the confusion. However I do see the payment for the contract that you are referring to, please have a look at your Transaction History and you should see it there.

~Nina

Hi Nina,

Thanks, probably the money arrived together with another work it's possibly?

Avoid hourly jobs if you can. It's an enormous pain in the neck to get paid. If you have the ability to go without pay for 2 weeks and you know you're going to be consitently billing a sufficient amount of hours every week, then go for it. If not, don't bother. It takes much longer (wait for week closing, wait up to a week for client review, wait another 6 days for Upwork stare at your money before deciding to wire it) than just doing a quick milestone. By milestone you can just jump straight to the Upwork staring at your money for 6 days stage.

**Edited for Community Guidelines**


@Jesse N wrote:

Avoid hourly jobs if you can. It's an enormous pain in the neck to get paid. If you have the ability to go without pay for 2 weeks and you know you're going to be consitently billing a sufficient amount of hours every week, then go for it. If not, don't bother. It takes much longer (wait for week closing, wait up to a week for client review, wait another 6 days for Upwork stare at your money before deciding to wire it) than just doing a quick milestone. By milestone you can just jump straight to the Upwork staring at your money for 6 days stage.

**Edited for Community Guidelines**


 _________________________________

Jesse,

 

You have not got it quite right about milestones. When you submit your work and request release of payment, the client has various options. He or she can pay authorize the release of the money held in escrow immediately, in which case the money should be in a freelancer's Upwork account within six days as you say.

 

However, a client has fourteen days in which to review the work before authorizing the release of payment. If a client does not authorize payment and does not request changes or dispute the work, then payment is automatically released to the freelancer by Upwork. The freelancer then has to wait another six days before being able to withdraw their money. So - a potential wait of up to 20 days. 

 

 

Thanks Nichola, of course you're right that a client can delay things. My argument is simply that with the hourly system, there's some delays that are guaranteed regardless of the client's actions, and those delays automatically guarantee a longer delay. 

The tracked hours system has better protection for the freelancer than the fixed-rate system. So even if the wait time is marginally longer, it is probably the better option for some freelancers.

May I have an answer about my question? 

Hi Marco,

As I've mentioned previously, I can still see the payment you are referring to in your Transaction History. Have you had a look in there? It would not be grouped together with any other payment, as all the credits and debits are listed as individual line items.

~Nina
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