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Ngassa's avatar
Ngassa R Community Member

No feedback from customer support after 24 hours

Hi.

Is it normal to not receive any feedback from customer support after 24 hours For my suspension problem?

2 REPLIES 2
Petra's avatar
Petra R Community Member


Ngassa R wrote:

Is it normal to not receive any feedback from customer support after 24 hours


You did notice that it's Christmas, right?

And yes, that is normal, even if it wasn't Christmas.

Preston's avatar
Preston H Community Member

re: "Is it normal to not receive any feedback from customer support after 24 hours for my suspension problem?"

 

It is Christmas Eve or Christmas, depending on your time zone. And also the weekend.

Tomorrow is Saturday. The next day is Sunday. I would wait for five more days before worrying about Customer Support not getting back to you.