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monicastark
Community Member

No notifications on desktop

Hi there. For the past few days, I have not been receiving notifications - on the desktop app (iOS) or through email - when I get messages. This makes it difficult to reply to clients in a timely manner. I've tried uninstalling, then downloading and re-installing the app, but still no luck.

1 REPLY 1
AndreaG
Moderator
Moderator

Hi Monica,

 

I'm sorry for the inconvenience this has caused. We'll have someone from our team will reach out to you via support ticket in order to assist you further.

 

~Andrea
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