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nicholasau08
Member

No open dispute case in the upwork dispute center

Hi everyone!

 

I have filed a dispute with the cilent and have received two emails from the Upwork Mediation Specialist. However, I cannot find any open dispute case in the upwork dispute center and I don't know if I should reply the mediator through email. As I would have to respond to the mediator within 2 business days, I wouldn't want to miss the deadline. Thank you.

 

 

ACCEPTED SOLUTION

Hi Nicholas,

 

One of our team members will reach out to you via ticket as soon as possible and assist you further with your dispute. Thank you.

~ Goran
Upwork

View solution in original post

3 REPLIES 3
g_vasilevski
Retired Team Member
Retired Team Member

Hi Nicholas,

 

Could you please click here and let me know if you`re able to see your dispute ticket`s on your end? Thank you.

~ Goran
Upwork

Hi Goran,

 

Thank you for replying, I did not see any dispute ticket under My requests or My Disputes. Is there anything I can do?

Hi Nicholas,

 

One of our team members will reach out to you via ticket as soon as possible and assist you further with your dispute. Thank you.

~ Goran
Upwork