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amrkamal2018
Community Member

No response from the Mediation Support Specialist about my issue

I've a problem with client as he goes to dispute aginst me .

Suddenly, the withdrawal of funds from my account was disabled and I do not know when this will end.

I can't buy connects Although I was told that I can continue to buy them also I can't now continue another work because I do not feel confident

When will this end?

2 REPLIES 2
g_vasilevski
Retired Team Member
Retired Team Member

Hi Amr,

 

I`m sorry about the delay with this. Please keep in mind that it can take up to 3 business days for your dispute agent to follow up with additional information. Rest assured, I`ve also escalated your concern to the dispute agent and they will follow up with you directly as soon as possible. Thank you.

~ Goran
Upwork

Thanks Goran ,

This is from 8 May and no response , I hope to solve this problem as soon as possible .

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