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No salary

concepcion1230
Ace Contributor
Maria Concepcion S Member Since: Nov 15, 2017
1 of 11

Please help me cause it's been 5 days since I get paid and that was Wednesday and I ask my bank still no reflect in the bank. Why is it taking too long to get my salary?

michael_skaggs
Community Guru
Michael S Member Since: Aug 29, 2017
2 of 11

Has it been five days since your funds were available? Or since the project was completed and the client authorized payment?

 

If it's the latter, please see https://support.upwork.com/hc/en-us/articles/211063698-Weekly-Billing-Cycle

concepcion1230
Ace Contributor
Maria Concepcion S Member Since: Nov 15, 2017
3 of 11

No, I get paid on November 29,2017, and when I check December 1, 2017, still no money in my bank but I ask my bank there's no transaction or any money wasn't send to them or my bank.

concepcion1230
Ace Contributor
Maria Concepcion S Member Since: Nov 15, 2017
4 of 11

Right now when I check again and its been 5 days still no money in my bank. So I ask for the team Upwork to give me a tracking for my money, where is it?  

iamchunchunchun
Community Guru
Hiu Chun L Member Since: Jul 27, 2017
5 of 11

You need to wait 8 business days to initiate a trace.

concepcion1230
Ace Contributor
Maria Concepcion S Member Since: Nov 15, 2017
6 of 11

So I have 3 days to go before I get the money or tracing the money? cause after 2 days its get paid this Wednesday, December 6, 2017, but still, no money in my bank, How long it's gonna be like this? always delay?

iamchunchunchun
Community Guru
Hiu Chun L Member Since: Jul 27, 2017
7 of 11

You can initiate a trace on next monday.

 

It takes up to five business days (i.e., a week) for the money to go from your Upwork account to your bank account, so you don't call it a delay.

concepcion1230
Ace Contributor
Maria Concepcion S Member Since: Nov 15, 2017
8 of 11

Its already  5 days now.  What should I do?

iamchunchunchun
Community Guru
Hiu Chun L Member Since: Jul 27, 2017
9 of 11

No, it's NOT. Saturday and Sunday don't count!

concepcion1230
Ace Contributor
Maria Concepcion S Member Since: Nov 15, 2017
10 of 11

Oh ok, so its Wednesday I get my money right? and then Wednesday I get paid too. But why is it my friend we have the same bank but they get the money earlier?  They get the money last week Friday and how come it's not fair? Just worried Sorry

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