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karimnader
Community Member

Non-release and non receipt of milestone payment

Hello
i have completed the first milestone on Jan 22, 2020 and got it approved by the client got release on Jan 29, 2020.
Till date no payment has been released.
Pls advise on next steps
Thanks

5 REPLIES 5
petra_r
Community Member

Did you submit through the "Submit for Payment" function on the contract?

 

Did the client officially approve the milestone?

 

When you go to your Reports > Overview page, in which tab do you see the amount?

Yes, all has been done in order

Hi Karim,

 

I checked and it seems that the funds are already available for you. Kingly go to Reports > Available and you should see the funds released to you for the milestone.

 

Thank you.

~ Aleksandar
Upwork


Karim N wrote:
Yes, all has been done in order

Then all you have to do is withdraw your money (if you have set up your withdrawal method and completed your tax info...

Ok thank you
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