textguru
Member

Non renewal of Upwork membership

Good morning,

 

Yesterday I received notice that my membership was not renewed because the $10.00 payment did not go through.  But I have cash available in my account and usually the membership amount is taken from this total.  What has happened to make this month different to ones in the past.

 

Thank you for a quick response.

 

Pauline

1 REPLY 1
vladag
Community Manager
Community Manager

Hi Pauline,

 

We had a temporary issue that affected the paid membership renewal charges, which has been resolved in the meantime. You should be able to upgrade your membership plan now, please let me know if you need further assistance.

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