Reply
cancel
Showing results for 
Search instead for 
Did you mean: 
Reply

Not Getting Touch Notifications

consultingmarket
Active Member
Michael L Member Since: Aug 2, 2019
1 of 5
As of the last week or so, I haven’t been getting email notifications for messages or job invites.

I have to check me email, then enter the app for anything to pop up.

Yes, everything’s set up properly in my settings.

Has anyone experienced this? And if so, is there a fix?

Thanks!
aocumen
Moderator
Avery O Moderator Member Since: Nov 23, 2015
2 of 5

Hi Michael, 

I checked your account and can confirm that Upwork emails have been sent to your email address, showing no issues on our end. Could you please check if it's possible that your email may have filtered these messages as spam?


~ Avery
Upwork
consultingmarket
Active Member
Michael L Member Since: Aug 2, 2019
3 of 5
Hi Avery,

I actually said I was getting them via email (that’s how I’m seeing them) but not touch.

So like I’m not getting notified via mobile.

Again, my settings are all set correctly and this is only a recent issue.

Thanks!
aocumen
Moderator
Avery O Moderator Member Since: Nov 23, 2015
4 of 5

I'm sorry for misunderstanding your post, Michael. 

Could you please confirm your phone's OS, and version, as well as your Upwork mobile app's version so that I can look into this?


~ Avery
Upwork
consultingmarket
Active Member
Michael L Member Since: Aug 2, 2019
5 of 5
Thanks for getting back, Avery!

I’m using iOS 13.2.2 and to my knowledge, the most recent version of the Upwork app.
TOP SOLUTION AUTHORS
TOP KUDOED MEMBERS