Not Receiving The Security Question Reset Link In My Email

[pratirupm]

No Matter How Many Times I Submit To Reset The Security Question There Is No MailsReceivedd What So Ever Can Anybody Please Help ??

[bstojadinovic · Accepted solution]

Hi Pratirup,

One of our agents will contact you directly and assist you with this. 

[pratirupm]

Hi Bojan, Thank you for your assistance could you tell me how long it will take for the representative to get back to me ? Thanks & Regards, PratirupM

[tinker_bell3]

Hi Pratirup,

We have already followed up with the team regarding your concern. Thank you for your patience.

[guynk]

Hi, I have the same problem. Please, can somebody help me?

[bstojadinovic]

Hi Guy, 

We'll have one of our team members reach out to you directly and assist you further, thank you for your patience!

[e_pagapulaan]

Hi, 

I have the same problem on my first account. Could not reset the security question. Kept redirecting to the help centre. Security Question reset link never shows. 

I have created another account just to try and get the first one fixed. coz I cant "reply" or ask another question here without signing in.

Please help. 

[aocumen]

Hi Elaiza, 

I'm unable to find your original account. Please send me a PM together with your account information so that I can assist you further. 

Please also know that once your account has been restored, you will have to close this new account. Thank you, and I'll wait for your message!