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sonipintu
Community Member

Not able to change my profile pic to latest profile pic

Hi,
I am not able to change my profile pic to latest profile pic, also not able to change any information on upwork. its showing me message "oops something went wrong".

Thanks
Soni

ACCEPTED SOLUTION
bilalpervaiz58
Community Member

Mam,

            You should try again after 20 minutes sometimes up work does not work properly and shows some errors but if you refresh after 10 to 20 minutes later it will work Perfectly fine in my case this worked.

Regards

View solution in original post

2 REPLIES 2
bilalpervaiz58
Community Member

Mam,

            You should try again after 20 minutes sometimes up work does not work properly and shows some errors but if you refresh after 10 to 20 minutes later it will work Perfectly fine in my case this worked.

Regards

felixmena
Community Member

Hi Soni,

 

Thanks for sharing your concern.

 

Please, if you still haven't tried, delete cookies and cache from your computer before updating any information in your profile.

 

If you still experience same results, please, let us know or contact our Customer Service team, as well.

 


Felix
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