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theadnan
Community Member

Not able to get in contact with Live customer support


How can i get in contact wth live customer support?

6 REPLIES 6
egaruth
Community Manager
Community Manager

Hi Adnan,

 

I would be happy to help. Could you please share more information about your concern here so that we can assist you accordingly or connect you with the appropriate team?

 

Additionally, a quick way to contact support is by clicking the "Get Support" button that shows at the bottom right corner of this page. You may be asked what type of account you need help with, please select the best option for your situation. If you don't receive the information you're looking for, you can click "Get Support" for more options, including contacting our support team.

 

Thank you,

~ Nikola
Upwork
theadnan
Community Member

Hi Nikola, Thanks for reaching me. My concern is that i have widhrawn my payment from upwork to direct to my local account and haven't received it yet. I have widhrawn payment multiple time same way as well usually it takes only 1 day but now it has been 1 week and i haven't received it.Thanks

theadnan
Community Member

Other than that, I have tried to use Get Suport button as well but no use. And not able to contact customer support 

theadnan
Community Member

Hi Nikola, Thanks for reaching me. My concern is that i have widhrawn my payment from upwork to direct to my local account and haven't received it yet. I have widhrawn payment multiple time same way as well usually it takes only 1 day but now it has been 1 week and i haven't received it. Please help. Thanks

petra_r
Community Member

In the unlikely event that the funds have still not arrived after 8 business days (which exclude weekends and holidays), you can contact Support to initiate a trace, but you have to wait out the 8 business days (which exclude weekends and holidays).

theadnan
Community Member

Ok Petra. I will wait and will contact back here again incase i still don't recieve the amount

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