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Community Member

Not able to get paid through paypal

It is showing error like "Unfortunately, there appears to be a problem with your PayPal account. Please contact PayPal support and refer to PayPal ID XXXXX".

My account verification process completed (Video call and ID upload).

I have a bank account liked Paypal account which is connected to the same mail id.

Then why this is happening? please help.

Retired Team Member
Retired Team Member

Hi Giri,

I would recommend reaching out to PayPal and checking if you`re having any problems with your account. If your account does not have any problems please try withdrawing your fund again. 

If you receive the same error after this, let me know here. Thank you.

~ Goran
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