Hi Goran, Team,
Thank you for the input. However, some of the things I had tried include restarting the app severally with no success, reinstalling the app severally, also using previous versions with no success, clearing cache with no success, using a different network SProvider with no success. I also tried going through related chats in commuity including help article mentioned by Goran.
But the problem is now resolved after a system restore to an earlier date (Windows OS). This issue might have been with my device.
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