Jul 9, 2019 06:09:10 PM Edited Jul 9, 2019 06:25:13 PM by Danish M
I am trying to follow instructions detailed on this page https://support.upwork.com/hc/en-us/articles/211068528-Dispute-Non-Release-of-a-Milestone-Payment to start a dispute on a contract that was recently closed by the client.
I can't get past the first step. I go to 'My Jobs', but I don't see a 'View Request' in the 'Ended Contracts'. I see the contract that was ended, but where's the 'View Request'?
Can someone help me here? The client changed the job description midway so had to do twice the work. I still managed to complete the work a week ago within the deadline. There was just one thing missing that I had accepted and told client I'll be completing in the next 24 hrs. The client revoked my access to the work, paid me only 50% and ended the contract saying it is not what he expected. This is after I had shown the demo and the client had liked it before completing the work.
Jul 9, 2019 09:20:44 PM by Joanne P
Hi Danish,
Can you please share the contract ID so that I can check this further for you? Thanks!
Jul 9, 2019 09:52:35 PM by Petra R
Danish M wrote:
The client revoked my access to the work, paid me only 50%
Were the other 50% funded? Then you should have a request for the return of the escrow funds.
If it was not funded, there is nothing and no way to dispute.
Jul 10, 2019 01:29:40 AM by Danish M