ahmed747
Member

Not authorized to manage payment methods of financial Error 500(0)

Hi there I am new and got my first job paid. I have verified my ID and blue tick on my profile. When I trt to add bank account it shows error as attached. Plz help
3 REPLIES 3
petra_r
Member


Ahmed A wrote:
Hi there I am new and got my first job paid. I have verified my ID and blue tick on my profile. When I trt to add bank account it shows error as attached. Plz help

You are posting from a client account. You are not meant to have different accounts.

 

Use a computer to handle your withdrawal methods, not a mobile phone.

 

Sorry I have no idea what that means client account can you please guide
me? My profile says freelancer.
aocumen
Moderator
Moderator

Hi Ahmed, 

It looks like you are referring to another account. As Petra has noted, you are currently posting from your client account, and if you need to add a billing method to this account, you can do so by accessing this page

I would definitely recommend that you access this page, or your Get Paid page on your freelancer account through a desktop, or laptop computer. If you go through any specific issues, or you need further help, please don't hesitate to update this thread.


~ Avery
Upwork