Apr 6, 2020 03:45:14 AM by Omkar K
Hello! I have been actively using Upwork for last 5-6 months and didn't face any payment issue until this time. My payment was processed on 1st April and was expecting the payment today, but haven't received it yet. Here's the reference ID 293890143. Let me know if anything. Thanks
Solved! Go to Solution.
Apr 6, 2020 03:54:40 AM by Goran V
Hi Omkar,
Please keep in mind that It can take between 2 to 5 business days for the funds to be loaded on your bank account. If you have not received the funds after 8 business days let us know, and our team will initiate a trace on your transaction. Thank you.
Apr 6, 2020 03:54:40 AM by Goran V
Hi Omkar,
Please keep in mind that It can take between 2 to 5 business days for the funds to be loaded on your bank account. If you have not received the funds after 8 business days let us know, and our team will initiate a trace on your transaction. Thank you.
Aug 14, 2020 12:15:34 AM by Kunal Kumar R
Hi
I havent received my amount after 14 days. Please fnd the detals for the same.
Reference ID316896309
Date Jul 30, 2020
Type Withdrawal
Description Direct to Local Bank Transfer
Thanks
Kunal Rai
Aug 14, 2020 12:54:34 AM by Goran V
Hi Kunal,
One of our team members will reach out to you via ticket as soon as possible and assist you further with your withdrawal. Thank you.
Oct 21, 2021 01:36:45 AM by Goran V
Hi Abdul,
Please keep in mind that It can take up to four business days to arrive at your bank. If you have not received the funds after 8 business days let us know, and our team will initiate a trace on your transaction. You might want to check the following help articles for more information:
Direct to Local Bank Fees and Timing
Mar 17, 2021 02:29:25 AM by Aluyi D
Hello have yet to recieve my payment please Upwork help me out.
Dear Aluyi, We have processed your payment request submitted on 11-Mar-2021. Amount paid $171.51 USD Amount you should receive 61,913.44 NGN (*) Bank account FIRST BANK OF NIGERIA LTD account ending in 3217 Exchange rate 360.9903 USD/NGN Expected date of delivery 12-Mar-2021 - 16-Mar-2021 Upwork Ref ID 366412693 * This amount does not include any fees your bank may deduct.
Mar 17, 2021 03:45:43 AM by Aleksandar D
Hi Aluyi,
I checked the transaction and can confirm that it was successful from our end. Please note that Direct to Local Bank transactions are processed within four business days. If the transaction still hasn't reflected on your account after eight business days, you can come back here, and we will assist you further. Please also take note that bank holidays both in the U.S, and your location may affect these withdrawals. In the meantime, please read up on this help article for more information about Direct to Local Bank Timings and Fees.
Thank you.
Mar 17, 2021 04:06:35 AM by Aluyi D
Hi Aleksandar D Thanks for reaching out But a friend from the same country of mine processed his payment yesterday and was paid I dont really know why mine is taking this long.
Oct 21, 2021 01:52:48 AM by Andrej L
Could you please help me,
I have on Upwork account less than 100$ and there are no options with "GET PAID" to be paid on my Payoneer card.
What to do?
Thanks
Andrej
Oct 21, 2021 01:56:07 AM by Goran V
Hi Andrej,
You can manually withdraw your funds at any time by going to Settings > Get Paid > and clicking on the get paid button. Thank you.
Oct 21, 2021 03:07:42 AM by Andrej L
Oct 21, 2021 03:18:27 AM by Goran V
Hi Andrej,
The schedule you're referring to, is your automated payment schedule and you can adjust it at any time. However, you can also withdraw any amount (even when you have less than $100) by simply clicking on the Get Paid button. Thank you.
Jan 27, 2022 01:43:22 AM by Rami Y
Hi Goran,
how r u? I am having an issue with one of my bank transfers, it wasn't received in 8 days, the transfer was on the 19th of Jan, please advise how can I initiate a trace on this
thank you
Jan 27, 2022 01:50:12 AM by Goran V
Hi Rami,
Please allow 8 business days for the funds to be loaded on your account. Please keep in mind that weekends are not counted as business days.
If you still haven't received your funds on February 1st, feel free to follow up here so that we can assist you further. Thank you.
Jan 31, 2022 10:15:07 PM by Rami Y
Feb 1, 2022 12:15:07 AM by Andrej L
Jan 31, 2022 10:17:16 PM by Rami Y
Hi Goran,
I have checked with my bank, and still no news, they didn't receive it or reject it, if you can trace it, or give me any news where it is pending, I will be greatfull
thank you in advance
Feb 1, 2022 12:02:49 AM by Pradeep H
Hi Rami,
Thank you for your messages. I am sorry to hear about your fund withdrawal. I see that you have already contacted our support team and they have forwarded your concern to the relevant team for further investigation. One of our team members will reach out to you via the same ticket as soon as possible to assist you further.
Thank you
Pradeep
Sep 2, 2020 12:52:07 AM by Ferdinand M
Sep 2, 2020 02:27:02 AM by Aleksandar D
Hi Ferdinand,
I checked the transaction and can confirm that it was successful from our end. Please note that Direct to Local Bank transactions are processed within four business days. If the transaction still hasn't reflected on your account after eight business days, you can come back here, and we will assist you further. Please also take note that bank holidays both in the U.S, and your location may affect these withdrawals. In the meantime, please read up on this help article for more information about Direct to Local Bank Timings and Fees.
Thank you.
Nov 26, 2020 12:50:14 AM by Max Hammad Q
Hi,
I have a milestones based payment system for one of my projects. The client has paid $172 uptill now but they do not appear in my reports neither have they become available for me in my account. The payments were authorized 2-3 weeks ago.
Nov 26, 2020 12:51:45 AM by Goran V
Hi Max,
I checked your account and I can see that you have funds under the Pending stage at the moment. Could you go to Reports > Overview and check if your funds are listed there or not? Thank you.
Nov 30, 2020 05:33:43 AM by Fawzi C
Hello i requested a payment in the 21-November-2020 and it got proceeded the 23rd, but i still didnt get paid. I tried to reach the support but i got nothing. Thanks.
Upwork Ref ID | 341224292 |
Nov 30, 2020 06:36:01 AM by Aleksandar D
Hi Fawzi,
I checked the transaction and can confirm that it was successful from our end. Please note that Direct to Local Bank transactions are processed within four business days. If the transaction still hasn't reflected on your account after eight business days, you can come back here, and we will assist you further. Please also take note that bank holidays both in the U.S, and your location may affect these withdrawals. In the meantime, please read up on this help article for more information about Direct to Local Bank Timings and Fees.
Thank you.
Nov 30, 2020 09:05:05 AM Edited Nov 30, 2020 10:50:12 AM by Bojan S
Hi Goran,
It does show the project that I am doing for **Edited for community guidelines** but there are no payments listed against the project. Although I received messages from Upwork that the payments were sent. I can see them in the lifetime billings as well but they have not arrived in to my account.
Nov 30, 2020 10:53:02 AM by Bojan S
Hi Max Hammad,
Looks like the contract you're referring to is under the agency. Please note that payments from contracts under the agency always go to the agency account. You can check this help article for more information.
Thank you!
Mar 1, 2021 05:43:55 PM by Carlo F
Mar 1, 2021 07:21:58 PM by Joanne P
Hi Carlo,
For Direct to Local Bank transfer, payments take up to four business days to arrive at your bank. Holidays in the US and in your location can also delay the process. Please let us know if after 8 business the funds are still not reflected in your account so we can initiate a trace for you. You might want to check the following help articles for more information:
Direct to Local Bank Fees and Timing
Mar 28, 2021 11:22:01 PM by K p A
Hello,
today i received this email.
- As part of Upwork's Escrow policy, we are obligated to automatically disburse any open balance from your Upwork account to your payment method. In that regard, we have scheduled payment of $25.31 from Upwork via Direct to Local Bank transfer account.
But, the amount has not reflected in my bank account.
my bank had recently merged with another bank ( corporation bank merged with union bank of India ).
so my IFSC code was changed but my account number is still the same .
i had previously tried to update the bank details but the new IFSC code was not listed on upwork, so i left it as it is.
Now what should i do, will my amount reflect in my bank account, please help me.
Thankyou.
Mar 28, 2021 11:51:33 PM by Aleksandar D
Hi K P A,
I checked the transaction and it seems it's still in process. Please note that Direct to Local Bank transactions are processed within four business days. If the transaction still hasn't reflected on your account after eight business days, you can come back here, and we will assist you further. Please also take note that bank holidays both in the U.S, and your location may affect these withdrawals. In the meantime, please read up on this help article for more information about Direct to Local Bank Timings and Fees.
Thank you.
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