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Not received the payment

005ec988
Active Member
Aluyi D Member Since: Dec 23, 2020
11 of 23

Hi Aleksandar D Thanks for reaching out But a friend from the same country of mine processed his payment yesterday and was paid I dont really know why mine is taking this long.

 

yrref13
Active Member
Ferdinand M Member Since: Jun 2, 2020
12 of 23
Hi, my payment was processed today with reference id #323816779. Unfortunately, up to this time, it is still not credited to my account. This is the first time that happened and I hope you could assist me on this. Thanks.
djondinium
Moderator
Aleksandar D Moderator Member Since: Mar 23, 2019
13 of 23

Hi Ferdinand,

 

I checked the transaction and can confirm that it was successful from our end. Please note that Direct to Local Bank transactions are processed within four business days. If the transaction still hasn't reflected on your account after eight business days, you can come back here, and we will assist you further. Please also take note that bank holidays both in the U.S, and your location may affect these withdrawals. In the meantime, please read up on this help article for more information about Direct to Local Bank Timings and Fees.

 

Thank you.

~ Aleksandar
Upwork
dr_hq
Active Member
Max Hammad Q Member Since: Nov 26, 2020
14 of 23

Hi,

 

I have a milestones based payment system for one of my projects. The client has paid $172 uptill now but they do not appear in my reports neither have they become available for me in my account. The payments were authorized 2-3 weeks ago.

g_vasilevski
Moderator
Goran V Moderator Member Since: Mar 24, 2017
15 of 23

Hi Max,

 

I checked your account and I can see that you have funds under the Pending stage at the moment. Could you go to Reports > Overview and check if your funds are listed there or not? Thank you.

~ Goran
Upwork
9f1b7a90
Active Member
Fawzi C Member Since: Oct 6, 2020
16 of 23

Hello i requested a payment in the 21-November-2020 and it got proceeded the 23rd, but i still didnt get paid. I tried to reach the support but i got nothing. Thanks. 

 

Upwork Ref ID

341224292

djondinium
Moderator
Aleksandar D Moderator Member Since: Mar 23, 2019
17 of 23

Hi Fawzi,

 

I checked the transaction and can confirm that it was successful from our end. Please note that Direct to Local Bank transactions are processed within four business days. If the transaction still hasn't reflected on your account after eight business days, you can come back here, and we will assist you further. Please also take note that bank holidays both in the U.S, and your location may affect these withdrawals. In the meantime, please read up on this help article for more information about Direct to Local Bank Timings and Fees.

 

Thank you.

~ Aleksandar
Upwork
dr_hq
Active Member
Max Hammad Q Member Since: Nov 26, 2020
18 of 23

Hi Goran,

 

It does show the project that I am doing for **Edited for community guidelines** but there are no payments listed against the project. Although I received messages from Upwork that the payments were sent. I can see them in the lifetime billings as well but they have not arrived in to my account.

bstojadinovic
Moderator
Bojan S Moderator Member Since: Mar 9, 2018
19 of 23

Hi Max Hammad,

 

Looks like the contract you're referring to is under the agency. Please note that payments from contracts under the agency always go to the agency account. You can check this help article for more information.

 

Thank you!

~ Bojan
Upwork
carluuuu
Active Member
Carlo F Member Since: Mar 1, 2021
20 of 23
Hi.
I have the same issue. It has been 5 days but I did not receive the funds into my local bank account.

Upwork reference ID: 362945037

I withdrew funds last February 25, 2021 and until now I did not receive yet any money.

Please check on my status.

Thank you.
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