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9bfab8f3
Member

Not receiving money

I have completed my first job but I still haven't received any amount of money.
I have ended the contract too.

Can you please check on that?
1 REPLY 1
egaruth
Moderator
Moderator

Hi Hafiz,

 

Thank you for reaching out to us. Congratulations on completing your first contract! I checked and it looks like your funds are currently under the Pending tab on your Overview page. This represents the standard security hold period in which funds cannot be withdrawn.

Payments for fixed-price milestones (and bonuses) have a 5-day security period from the time payment is made to funds availability. You can find more information about getting paid for Fixed-Price contracts here

 

~ Nikola
Upwork
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