Not recieving any notifications and email for new messages

[ardamilola]

Not receiving any notifications about new messages. No email either. Have checked the spam folder. 
Settings in the app shows I should receive on both app alert and email. 

[NikolaS]

Hi Ramat,

I shared your report with our team and one of our agents already reached out to you directly via a support ticket to assist you further. You can access your ticket on this page.

[carlenevitale]

I also haven’t been getting email notifications on both desktop and mobile.

[LuiggiR]

Hi Carlene,

I've shared your concern with the team and we'll have one of our agents reach out to you via a support ticket to further assist you.

Thank you.