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Not sure why I'm not receiving the Top Rated badge

62d35e1c
Active Member
Sudeshna A Member Since: Jun 11, 2018
1 of 7

Hi all!

 

I've been on Upwork since June 2018, and have completed 9 jobs as of now with another big project ongoing. I have a JSS of 95%. My stats show that I have been eligible for being Top Rated for 15 weeks out of 16. I'm not quite sure what that means, but I'm wondering what might be stopping the Top Rated badge from showing up on my profile.

 

Help, please?!!

 

Thanks!!

slsv
Ace Contributor
Stanislav I Member Since: Feb 16, 2017
2 of 7

What your "12-month earnings` shows on "My Stats" page?

62d35e1c
Active Member
Sudeshna A Member Since: Jun 11, 2018
3 of 7

It's $8,146.

 

My hourly rate and the individual project costs have been set to 'Private'. Does that affect profile visibility or profile rating in any way?

g_vasilevski
Moderator
Goran V Moderator Member Since: Mar 24, 2017
BEST ANSWER
4 of 7

Hi Sudeshna,

 

To learn more about the criteria for your agency to become Top Rated check out this Help Article. Since you`re an exclusive member of the agency you can't receive the badge as an independent freelancer. If you have any additional questions let me know. Thank you.

~ Goran
Upwork

View solution in original post

62d35e1c
Active Member
Sudeshna A Member Since: Jun 11, 2018
5 of 7

Thanks, Goran.

 

Just one more question:

Is it necessary for all agency members to be active or have completed jobs? Basically, I'm the sole active member. Does that affect the overall agency performance?

petra_r
Community Guru
Petra R Member Since: Aug 3, 2011
6 of 7

Double check your profile completeness, it has to be 100%

62d35e1c
Active Member
Sudeshna A Member Since: Jun 11, 2018
7 of 7

Thanks, Petra.

My proflie is 100% complete. I guess it's the agency criterion that's holding the badge back.

 

There's one thing, however, that I'm still unsure about:

Is it necessary for all agency members to be active or have completed jobs? Basically, I'm the sole active member. Does that affect the overall agency performance?

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