Notification issue

[Prashant J]

Hello,

I am facing some issues with my Upwork Mobile App- I am using it on Ios, Android and desktop app.  Not getting the notification although the settings are okay.  

All other functions are fine.

Could you please help me out.

Thank you!  

Prashant

[Avery O · Accepted solution]

Hi Prashant, 

Could you please share the contract ID for which you didn't receive notifications for? We'll use it as reference when filing a report with the team. 

[Prashant J]

Hi Avery,

Thanks for your quick response.

I am not getting any notification for any of the proposal.

But surely I can give you any example Contract ID, if you need for reference.

Thanks,

Prashant

[Goran V]

Hi Prashant,

Yes it would be great if you can share a Contract ID and our team will investigate it further, thank you.

[Prashant J]

Hi,

Here are a couple of contract links:

**Edited for community guidelines**

I am not getting any Notifications on any proposals at all whether it's a desktop app, Ios or Android.

Thanks,

Prashant

[Bojan S]

Hi Prashant,

Thank you for following up with additional information. I've escalated your report to your support team and one of our agents will reach out to you directly via support ticket to assist you further.