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Notification issue

worldwebsoftware
Active Member
Prashant J Member Since: Jul 4, 2017
1 of 6

Hello,

 

I am facing some issues with my Upwork Mobile App- I am using it on Ios, Android and desktop app.  Not getting the notification although the settings are okay.  

All other functions are fine.

 

Could you please help me out.

 

Thank you!  

Prashant

aocumen
Moderator
Avery O Moderator Member Since: Nov 23, 2015
BEST ANSWER
2 of 6

Hi Prashant, 


Could you please share the contract ID for which you didn't receive notifications for? We'll use it as reference when filing a report with the team. 


-Avery
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worldwebsoftware
Active Member
Prashant J Member Since: Jul 4, 2017
3 of 6

Hi Avery,

 

Thanks for your quick response.

 

I am not getting any notification for any of the proposal.

But surely I can give you any example Contract ID, if you need for reference.

 

Thanks,

Prashant

g_vasilevski
Moderator
Goran V Moderator Member Since: Mar 24, 2017
4 of 6

Hi Prashant,

 

Yes it would be great if you can share a Contract ID and our team will investigate it further, thank you.


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worldwebsoftware
Active Member
Prashant J Member Since: Jul 4, 2017
5 of 6

Hi,

 

Here are a couple of contract links:

**Edited for community guidelines**

I am not getting any Notifications on any proposals at all whether it's a desktop app, Ios or Android.

 

Thanks,

Prashant

bstojadinovic
Moderator
Bojan S Moderator Member Since: Mar 9, 2018
6 of 6

Hi Prashant,

 

Thank you for following up with additional information. I've escalated your report to your support team and one of our agents will reach out to you directly via support ticket to assist you further. 


~ Bojan
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