Re: Notify customer "contacted"

m_terrazas · ‎02-08-2019

Hi there,

I know that, when there is a job offer from a previous client, a "mark" appears in the post that warns us about it.
It would be nice if something similar exists to warn us that we are sending a proposal to a client with whom we have already contacted at some point because it has responded to a proposal, even if it has not been translated into a job in the end.
It would be a way of knowing who we are talking to, what kind of work he / she requested, why the work did not go ahead, to know what type of proposal you sent the previous time, etc ...
It has happened to me and it is a bit uncomfortable.
And, of course, it would be nice if this also appeared on the client side.

I have done him and he has asked me the same questions as the other time.

g_vasilevski · ‎02-08-2019

Hi Maria,

Thank you for your feedback, I will share it with our team.

~ Goran

m_terrazas · ‎02-08-2019

Thanks Goran.
I guess this will not go anywhere, but thanks for answering.

m_terrazas · ‎02-08-2019

Well, it's not to be believed, but the same thing has happened to me again and with the same client.
Please, do something.
When the client's name appeared when I sent the proposal, I almost had an attack (between laughter and nerves)!

mtngigi · ‎02-08-2019

Maria T wrote:
Well, it's not to be believed, but the same thing has happened to me again and with the same client.
Please, do something.
When the client's name appeared when I sent the proposal, I almost had an attack (between laughter and nerves)!

Wow ... I've never had this happen, Maria. What you could do is set up a job search using the filter option to include former clients, and then run that search before writing any bids ... just a thought.

m_terrazas · ‎02-09-2019

Virginia F wrote:
Wow ... I've never had this happen, Maria. What you could do is set up a job search using the filter option to include former clients, and then run that search before writing any bids ... just a thought.

Hi Virginia,

Well, he is not an "old" client. It is a "possible" client with whom I previously contacted for a job.
In the end, he did not hire me.
And the works, I did not look for them, they came to me in Upwork messages from "Maria, here are XX new jobs you may be interested in."
I have no problem in keeping in touch with him or sending him proposals.
The issue is that, if I had somehow known who he was, I would have reviewed the previous conversation, what proposal I had sent, how we treated the work, what he wanted, etc...

mtngigi · ‎02-09-2019

Maria T wrote:
Virginia F wrote:
Wow ... I've never had this happen, Maria. What you could do is set up a job search using the filter option to include former clients, and then run that search before writing any bids ... just a thought.
Hi Virginia,
Well, he is not an "old" client. It is a "possible" client with whom I previously contacted for a job.
In the end, he did not hire me.
And the works, I did not look for them, they came to me in Upwork messages from "Maria, here are XX new jobs you may be interested in."
I have no problem in keeping in touch with him or sending him proposals.
The issue is that, if I had somehow known who he was, I would have reviewed the previous conversation, what proposal I had sent, how we treated the work, what he wanted, etc...

Oh ... well then if you never worked with him, he wouldn't show up in a saved search. Though I have to say, what happened tis a fluke/coincidence, and I can't imagine it happening on a regular basis, or even ever again. But who knows? I doubt Upwork will do anything since it seems it would be considered an rare occurence.

One thing I did like on Elance was that if a job was posted by a former client, you could see that noted right there on the post.

m_terrazas · ‎02-10-2019

Virginia,
Yes, it's a great coincidence, but it's not the first time it happens to me 🙂
And, the notice of "previous client", appears to me in the job search, do not you?