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Novice question: customer disappeared, job not paid

rhayader
Active Member
Irakli B Member Since: May 13, 2021
1 of 3

Hello, I'm novice on Upwork. Was doing my first _hourly_ job. Jo is done, time check application stopped. Customer started to check results but disappeared already for 3 days. Is there any way to complete the job and get my payment  ?

abegail_unay
Active Member
Abegail U Member Since: Aug 28, 2017
2 of 3

Hi Irakli, 

 

As long as the hours are tracked using the desktop tracker and are not added manually plus the client is payment verified, you will receive your payment as scheduled.

prestonhunter
Community Guru
Preston H Member Since: Nov 24, 2014
3 of 3

It does not matter if the customer "disappears."

 

We get paid automatically.

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