🐈 Community
» Forums » Freelancers » Number of jobs completed incorrectly shown
Page options
rolludesig
Member

Number of jobs completed incorrectly shown

hi all,

this issue was brought to notice of upwork support earlier and i was told it is sorted but i thought of checking it again and it is not sorted.

 

the problem is when i see my profile it shows 

 

Work History

43 hours worked
818 jobs
 
while in a proposal my client see the attached as my work history which is just 37 jobs and i have been specifically mentioning in my proposal that i have completed 800+ jobs..
 
this automatically make client reject my appilication as he/she thinks i am providing false information:( and i was incorrectly told by upwork support that this issue is resolved:(
 
 
 
12 REPLIES 12
joynul33
Member

Hi Rahul ,

 

Please contact with customer support they will restored it ASAP .

 

Thanks


@Rahul V wrote:

hi all,

this issue was brought to notice of upwork support earlier and i was told it is sorted but i thought of checking it again and it is not sorted.

 

the problem is when i see my profile it shows 

 

Work History

43 hours worked
818 jobs
 
while in a proposal my client see the attached as my work history which is just 37 jobs and i have been specifically mentioning in my proposal that i have completed 800+ jobs..
 
this automatically make client reject my appilication as he/she thinks i am providing false information:( and i was incorrectly told by upwork support that this issue is resolved:(
 
 
 

 

Joynul
saydou
Member

I was hearing this the other day but didn't take it serious, can a moderator confirm if this is a bug or it is by design. Thanks.

vladag
Community Manager
Community Manager

Hi Rahul,

 

Sorry for the late reply, I'm following up on your report. Our team will fix the issue as soon as possible.

 

To add, while I was checking I noticed your proposal is recommended.

~ Vladimir
Upwork

hi vladmir

thanks a lot for the update..yeah please fix this issue at the earliest as its already been 3-4 days since this issue was reported.

 

and regading the recommended proposal yeah i think most of mine are recommended but cant this be removed ? and i have noticed certain issues as well. 

 

one issue is at times i tried checking bidding higher/lower than the range and even after 24 hours the range was not updated with one bid amount which raise a doubt whether the bid is posted or seen by the client?

 

secondly even after using around 100 connects sometimes there are no replies/projects while sometimes it is difficult to manage projects and it is happening almost every month which further creates doubt that at times bids are getting hidden 

 

finally it was great to see the bidders name in projects so that one can make sure that his/her bid is posted..if these issues can be sorted no doubt upwork will be the best place to work.

 

really awaiting for your reply

 

regards

Rahul

hi vladimir

one last issue is in my proposals work history and feedbacks show feedbacks from elance jobs dating back to 2012 show before the recently completed jobs at upwork.

 

i have already closed all the jobs at elance but dont know why they show before recent projects/feedbacks at upwork..but this issue is only with proposals, if i view my profile otherwise it shows correctly including number of jobs

 

regards

Rahul

vladag
Community Manager
Community Manager

Hi Rahul,

 

Depending when you closed your Elance jobs, it can take a bit to update their status on your Upwork profile. If you've closed the jobs that are currently shown as active, please contact Customer Support and our team will take a look.

 

Regarding the bid range and the proposal you mentioned, I can reiterate the reply our agent already posted on your ticket and confirm your proposal was updated as expected. Furthermore, I'll also reiterate that proposals are being delivered and clients do see your proposals among other candidates.

 

Lastly, I'd like to ask you to avoid reposting questions/requests our Support team has already addressed, and encourage you to keep communicating through the existing support tickets if you have any additional questions.

~ Vladimir
Upwork

hi vladmir

please check the following:

https://www.upwork.com/jobs/~01715c6f50bef1156a

I have updated my proposal as $221..and see its not showing in the bid range and what further creates doubt is out 5-10 proposals 4 are being interviewed & considering my experience and portfolio i find it surprising that i am not being interviewed.

https://www.upwork.com/ab/proposals/741151403868389376

i have deliberately posted proposal of $225 and even after 24 hours its not showing up.

i am not saying upwork is hiding it but there is some glitch or flaw please look into this...in some projects bids get updated immediately while in others not even after 24 hours...

have it checked out i have wasted tonnes and tonnes of connects and can i get screenshots of my proposals so it can be clarified if bids are getting posted etc..

Rahul

This is the first time that I heard of proposals getting interviewed at this platform.

Hi Rahul,

 

We have checked with the team and the numbers are different because currently proposal page shows the number of completed jobs and the profile shows the total number of jobs including jobs in progress. Our engineers are going to fix the discrepancy in one of the future releases.

~ Valeria
Upwork


@Valeria K wrote:

Hi Rahul,

 

We have checked with the team and the numbers are different because currently proposal page shows the number of completed jobs and the profile shows the total number of jobs including jobs in progress.


Would you check that again Valeria, because I thought proposal page shows jobs in progress too.

Hi Kamaal,

 

Yes, we confirmed it with the team.

~ Valeria
Upwork
dannir7
Member

I can confirm the problem with less completed jobs being displayed on a proposal when the client opens that proposal. A client made me aware of it some time ago, I talked to Upwork support, they said they will fix it, but after reading all this I doubt they did.