Nov 1, 2021 02:33:09 PM by Jennifer H
Hi,
There is something weird with my account. I have only 8 actual active proposals I know I filled out. However, on my front page where I look for work, it shows there are 15. Could someone else be using my account somehow? I notice I am no longer getting notices to apply for jobs from the Upwork agents.
The other two problems are that I don't see where I can boost proposals anymore. Is that option now discontinued?
Finally, a job I got a contract for, has just been closed or expired. But I have a working contract.
"A job that you submitted a proposal for, Need B2B Digital Marketing Writer For Blog, has been closed or has expired. Your proposal has been archived. 12:11 pm"
It is Monday, however. LOL!
Thanks!
Jennifer
Let me know what's going on.
Solved! Go to Solution.
Nov 1, 2021 02:44:46 PM by Goran V
Hi Jennifer,
Rest assured, your account is safe. We have a known problem with the active candidacy and our team will reach out to you to assist you further.
Regarding the boosted proposals, this was a test feature that we ran for a limited amount of time. Our test has ended for now so we can study the results and learn. We plan to re-launch boosted proposals in the coming months. We will keep you posted!
Nov 1, 2021 02:44:46 PM by Goran V
Hi Jennifer,
Rest assured, your account is safe. We have a known problem with the active candidacy and our team will reach out to you to assist you further.
Regarding the boosted proposals, this was a test feature that we ran for a limited amount of time. Our test has ended for now so we can study the results and learn. We plan to re-launch boosted proposals in the coming months. We will keep you posted!
Nov 2, 2021 05:12:17 AM Edited Nov 2, 2021 06:56:42 AM by NikolaS N
Hi Respected Community members,
My job feed is not showing current jobs, it shows jobs that are posted days ago or 10 hours ago. applying to such jobs there is low probability of winning the contract, either these job has zero client's activity or they've already hired some one. I've spent hours looking for the right job that fits my skill set but due to this inconvinence, I couldn't find one. If a specific keyword is entered, then very limited jobs are shown with the same issue. Kindly help me in this matter, that how can i approach to currents jobs with keywords that fit my skills and what should i do to get current job also let me know if it has anything to do with the browser itself.
Looking forward for community's response,
Kind regards,
Boniphace **Edited for Community Guidelines**.
Nov 2, 2021 06:57:11 AM by NikolaS N
Hi Boniphace,
I checked and it seems that you already created a support ticket for the issue you are experiencing. Please allow more time for our team to review your case and respond accordingly to your ticket. You will be notified of their response.
Nov 2, 2021 09:19:23 AM by Jennifer H
Hi Nikola,
Just checking. You called me Boniphace. Is that the name you see with my account because that is not my name.
Do let me know. Thanks!!
Jennifer H.
Nov 2, 2021 10:03:53 AM by Goran V
Hi Jennifer,
Just to clarify, Nikola was responding to another user here on the same thread. I checked your account and your name here is a match and it's listed as Jennifer. Thank you.
Nov 2, 2021 09:23:54 AM by Jennifer H
Hi Goran,
Thank you very much for your response!
Best,
Jennifer H.
Nov 4, 2021 01:49:46 PM by Jennifer H
Hi Goran,
Yay! My account is back to normal now. Thank you for the Upwork team fixing whatever the problem was in the background.
Have a great rest of the week and weekend.
Best,
Jennifer H.