Old Client, New Job post - Do I get the Connects Reward ?

[muhammad_shahid2]

I have an old client who posted a new job where I applied (submitted the proposal without invitation), got the interview, and won the job.

Does this qualify for the connects award?

Accordding to the criteria mentioned by Avery (https://community.upwork.com/t5/Freelancers/Did-Not-Receive-Connects-After-Responding-to-Two-Differe...), it does not mention anything about recurring client, and I should be getting the reward connects.

[PradeepH]

Hi Shahid,

Thank you for your message. As long as you follow the process mentioned by Avery on the thread shared by you and you do not reach the maximum limit of 50 Connects in the same week, you should get free Connects for winning an interview with the recurring client. I see that you are already communicating with the relevant team via a support ticket on the same inquiry. Please don't hesitate to follow up with them directly on the same support ticket if you have additional questions regarding your concern. 

Thank you,

Pradeep

[muhammad_shahid2]

By same week do you mean the 7-day period or Monday ot Monday ?

[ArjayM]

Hi Shahid,

It’s a rolling 7-day window so yes that is correct. Please check this help article for more details.