One of my Agency member not able to ask question even if he owns Freelancer plus account.

[dhruv_khatri]

Here is his profile ID - **Edited for Community Guidelines**
Please suggest The solution.

Attached error message that he shows.

[g_vasilevski]

Hi Dhruv,

Our team will investigate this further and if it's needed one of our team members will reach out to your team member directly to assist them further. Thank you.

[dhruv_khatri]

Thank you. He is even not able to ask in community.