Reply
cancel
Showing results for 
Search instead for 
Did you mean: 
Reply

One of my friend not able to login in her account.

Highlighted
Active Member
Kaleem A Member Since: Apr 14, 2017
1 of 5

One of my friend not able to login into her Upwork account and not able to change Password.

can you please check what's going on?

Community Guru
Petra R Member Since: Aug 3, 2011
2 of 5

Kaleem A wrote:

One of my friend not able to login into her Upwork account and not able to change Password.

can you please check what's going on?


Has she tried with her email instead?

Moderator
Joanne Marie P Moderator Member Since: Nov 26, 2017
3 of 5

Hi Kaleem,

 

On the screenshot you shared, it seems the issue is the username. Please have your friend check her username and make sure that it is correct. Thanks!


-Joanne
Untitled
Active Member
Kaleem A Member Since: Apr 14, 2017
4 of 5

She is not able to log in. Someone hacked her account. 

Her user id is: **Edited for Community Guidelines**

Her email was **Edited for Community Guidelines**

Can you please check.

Moderator
Joanne Marie P Moderator Member Since: Nov 26, 2017
BEST ANSWER
5 of 5

Hi Kaleem,

 

I've shared this with the team and one of the team members will reach out to your friend to assist directly. Thanks!


-Joanne
Untitled
TOP SOLUTION AUTHORS
TOP KUDOED MEMBERS