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3be00f4b
Community Member

Oops! Username is incorrect

Hello,
My friend with user ID **Edited for Community Guidelines**, getting "username is incorrect" message while login. He is not able to login through email also.
As he is working on projects, this issue needs to be solved as soon as possible to keep track of client communications.
Could you please help.?

3 REPLIES 3
NikolaS
Moderator
Moderator

Hi Jayashree,

 

If possible please ask them to contact us directly on any social media they prefer and we will be happy to help. Please note that for privacy reasons, we cannot share information about another’s user’s account which we hope you understand.

 

~ Nikola
Upwork
e9b3b553
Community Member

Hi, I encounter the same error with my Upwork account. It happened yesterday, I tried to log in but I got an error "Ooopps! Username is incorrect."

Please help. I created second account just to contact Upwork Support.

e9b3b553
Community Member

Hi, I encounter the same error with my Upwork account. It happened yesterday, I tried to log in but I got an error "Ooopps! Username is incorrect."

Please help. I created a second account just to contact Upwork Support.

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