Oops your password is incorrect

[c97269ba]

Hi

Please help my brother to log in to his account. He can't access his Upwork account. He has changed the password several times but nothing helped. He has sent a message to the Customer support with no answer.

Could you please reach him as soon as possible and solve that problem.

Thanks.

[g_vasilevski]

Hi Rakulan,

I just reached out to you via PM with additional information, thank you.

[c97269ba]

Thanks.

[c97269ba]

Hello Goran.

[3e6883b0]

Same problem with my brother account please help

[JoanneP]

Hi Jamil,

Please ask your brother to follow the steps shared in this help article to recover his account. Thank you!

[3e6883b0]

These steps are not working i need proper support. When he click the forgot password and receive email. Which not working. Please help

[AndreaG]

Hi Jamil,

Since the issue is with your brother's account, please know that we're unable to discuss details with you because of privacy reasons. I would suggest you advise your brother to fill the form found at the bottom of the help article Joanne shared with you. This will be sent to our team so they can assist your brother directly.

[375cbe89]

• Same situation Any person tell me about problems?

[759e32fa]

Hi Malik,

Thank you for reaching out. I checked your account and it looks like you were able to authenticate the account and log in earlier. Feel free to reach out if you need additional assistance.