Oct 2, 2016 04:55:08 AM Edited Oct 2, 2016 05:30:30 AM by Himanshu G
Hi!
I signed up for this job 3 weeks back. I did a project with this client last month and it was successful, he invited me to another job from a different account. I knew that I would be given the relevant details after accepting the job and I had to complete the work within 10 days (all this was mentioned in the offer, so I accepted it). After waiting for a week or so I tried to communicate the client but he didn't respond,
I have sent him 5 messages in the last 3 weeks but haven't got a response. I had to delay other commitments due to this, I really don't know how to go about this. I am willing to end the contract and initiate a refund but this may not go well. Can anyone please help me in this?
Thanks & Regards,
Himanshu
Solved! Go to Solution.
Oct 2, 2016 05:51:23 AM by Vladimir G
Hi Himanshu,
If your client isn't responding to your messages for a long period of time, you can consider ending the contract yourself, which would automatically refund the Milestone funds to the client's billing method.
Oct 2, 2016 05:37:03 AM by Himanshu G
I am new to Upwork sorry, he created a milestone and I haven't done any work as I don't have any guidelines to work from.
Oct 2, 2016 05:51:23 AM by Vladimir G
Hi Himanshu,
If your client isn't responding to your messages for a long period of time, you can consider ending the contract yourself, which would automatically refund the Milestone funds to the client's billing method.
Oct 2, 2016 05:55:33 AM by Himanshu G
Hi Vladmir,
Thanks I will end the contract then.
Regards,
Himanshu