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90df6bca
Community Member

Order cancel

I got a fixed price order from a client. The client sent me complete details of projects after placing the order. Now, I want to cancel this order. 

 

Will order cancellation affect my JSS score?

1 REPLY 1
759e32fa
Moderator
Moderator

Hi Waqas,

 

Cancelling an order does not affect your JSS but the client's review will. Please keep in mind that clients can leave public and private feedback. Without an earning on a contract, they cannot leave public feedback and the job will not appear in your work history. But they can still leave private feedback.

 

**Edited to add:

We understand things come up. Please know that if you cancel a contract within 24 hours, there will be no penalty or impact on your Job Success Score. You may check this help article for more information.

~ AJ
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