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michaela-sime
Community Member

Out of connects

Hello dear help center,

My number of connects has not been updated this month. I am still using those of last month. Can you please have a look and tell me why? I am soon runing out of connects, 4 left.

Thanks
Michaela

2 REPLIES 2
petra_r
Community Member


@Michaela S wrote:

My number of connects has not been updated this month. I am still using those of last month. Can you please have a look and tell me why? I am soon runing out of connects, 4 left.

Thanks
Michaela


 That means your billing cycle has not ended yet.

Go to your Settings > Memberships and Connects, and scroll down to see your billing cycle. You get new Connects on the first day of the new billing cycle, not the last day of the old one.

Thanks for your answer Petra

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