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Outdated certification support list

I just have a bad experience related to Upwork verifying my certification. Cisco has replaced its CCIE Routing and Switching certification by a new name called CCIE Enterprise Infrastructure, to reflect its content change and catch up with the market trend. It has been widely discussed among all Cisco forum for almost a year and the replacement was completed back in Apr 2020, 4 months ago. All Cisco CCIE system and documentation has updated for that. When I just tried to evaluate my CCIE enterprise Infrastucture on my Upwork profile, I got the support feedback that "CCIE Enterprise Infrastructure is not suppoted, while only CCIE Routing and switching is on our support list.". 


Given the current fast-pacing IT trend, I am very surprised that Upwork cannot pick up a simple certification name change after it was done back in 4 months ago. What makes it feel bad is that I have even sent the Upwork support the cisco link related to it (https://www.cisco.com/c/en/us/training-events/training-certifications/certifications/expert/ccie-rou...), and they still insisted that "Please wait until the new certification is supported". Could anyone from Upwork in this community look into it? 




Hi Kong Lam,


I’ve shared your concern with the team. One of our team members will reach out and assist you directly via a support ticket. Thank you!

~ Joanne