I've one question about the feedback. I've worked on just two projects and currently working on one project. I've one feedback of 4.8 star rating and others clients have not given feedback. Then, why my overall rating is reduced to 4.09 ?
Hoping for an early reply.
The overall feedback is weighted by earnings. So if you have performed 3 jobs, one for $10, another for $20, and the third for $30, then the feedback for the 1st counts for 1/6th, 2nd for 1/3rd and the last for 1/2 of your total star rating.
In your case, it seems the client in the 2nd completed job gave you 4 stars. It takes a couple of days, sometimes, for the feedback and rating to show up. That's probably what it is.
The only way, AFAIK, to remove that feedback is to refund all the money earned in that job. Don't worry, as you complete more jobs, the contribution of that feedback will diminish.