🐈 Community
» Forums » Freelancers » PAYMENT ISSUE
Page options
joanaapril19
Member

PAYMENT ISSUE

I have a contract that shows up the rate as N/A. And after I worked for 7 hours, the payment was not included in my weekly earnings. Attached are the photos. I hope someone can help me figure it out. I tried contacting customer support but was not able to get through. Thank you

**Edited for Community Guidelines** 

1 REPLY 1
g_vasilevski
Retired Team Member
Retired Team Member

Hi Maria,

 

Please open the Desktop app and click on the Settings Cog > Support & Feedback > and submit a support ticket directly from there. This way your logs will be included and our team will be able to assist you accordingly. Thank you.

~ Goran
Upwork
Upcoming Events
Dec 13
Succeeding with Clients
Talent Toolbox English
Dec 21
Virtual Community Hour
Community Hour English