Apr 28, 2020 09:34:05 PM by VU NGUYEN MINH T
Hi everyone. I'm a Vietnamese. I live in Ho Chi Minh city.
I worked a fitness project with an Arabian client through Upwork. My payment method is a direct transfer to my local bank (BIDV). But I can't receive my fee because Upwork system said that "The bank provided this reason for your returned funds: Invalid bank details - invalid currency.".
How can I fix this problem? Is there anyone coming from Vietnam like me who can give me your experiences?
Apr 29, 2020 12:05:51 AM by Avery O
Hi VU NGUYEN MINH,
Could you please check with your local bank if you have the correct account information? If they have confirmed that you have the correct account information and you have checked your bank account details, please come back here and let us know and we'll assist you further.
Apr 29, 2020 03:58:47 PM by VU NGUYEN MINH T
Apr 29, 2020 03:59:27 PM by VU NGUYEN MINH T
Hi Avery, I checked with my local bank. The account information is correct. How can I handle this problem?
Apr 29, 2020 05:04:03 PM by Avery O
Hi VU NGUYEN MINH,
Could you please confirm if this account is a dollar account?
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