PAYMENT STILL NOT PROCESSED

[#1]

Hello, can somebody help me. I withdraw funds using "Get Paid Now" button on January 3 but until now, I have not received that my withdrawal is being processed. I talked to my fellow freelancers and they say that I should receive an email that the payment has been processed at least 5 hours after withdrawing funds.

[#2]

Hi there,

Thank you for reaching out. I can see that you've already raised a support ticket regarding your concern. You can access your support tickets here. Note that support requests are responded to in the order they are received. Kindly allow 24-48 hours for the team to follow up with you and assist you further.

[#3]

Hello! I also have the same concern now. I withdrew from my account today but did not recieve any email that it os being processed from upwork which before happens a few minutes after withdrawing.

[#4]

Hi my payment is requested but not processed since 7 days. I have tried to request with another method but not recieving it.

Can you please check.

[#5]

Hi Muhammad,

Thank you for your message. Direct to Local Bank withdrawal may take up to four business days to process. If the transaction still hasn't reflected on your account after eight business days, let us know and we will assist you further. Please also take note that weekend and bank holidays both in the U.S, and your location may affect processing fund withdrawal. In the meantime, please read up on this help article for more information about Direct to Local Bank Timings and Fees.

Thank you

Pradeep

[#6]

Hi, I also just withdrew my funds yesterday, still no payment processed notification. Please see to it.

[#7]

Hi Neelam, 

I checked the transaction you're referring to and can see that the withdrawal has been initiated. If you don't receive the email within the next 48 hours, please let us know so that our team can look into it for you. 

[#8]

Hi, 

I've withdrawn some funds yesterday but it's still not processed. Usually the payment gets processed within few hours of withdrawal. Kindly assist.

[#9]

Hi Ria,

please note that Direct to Local Bank transactions take up to four business days to arrive at your bank. There is a 12:00 pm (noon) UTC cutoff time for same-day processing. After that, transfers will be processed the following business day. If the transaction still hasn't been reflected on your account after eight business days, let us know, and we will assist you further.

Please also note that bank holidays in the U.S. and your location may affect these withdrawals. In the meantime, please read this help article for more information about Direct to Local Bank Timing and Fees.

[#10]

Hello! 
I am facing a similar Issue with my withdrawl on 9th June, 2023.
I recieved the Withdrawl Confirmation email but Iam yet to recieve the "Your payment has been processed." Email from Upwork. It has already been 4 days since i submitted my withdrawl request can anybody from the community assist me on what to now?

[#11]

Hi Aakash,

I'm sorry to learn that you still haven't received your funds. I checked and can confirm that the transaction you're referring to was successful on our end. Direct-to-local bank transfers may take up to 4 business days before the funds are reflected in your account. Holidays in the US and your location can also delay the process. Please let us know if, after eight business days, the funds are still not reflected in your account so we can initiate a trace for you. 

For now, feel free to check this help article for more information.

[#12]

Hello Arjay, It might have been successful but if it was why did I not receive the "Your payment has been processed." Email from Upwork.
Please Advice!

[#13]

Hi Aakash,

Thank you for your response and confirmation. I can also see that you've been communicating with the team about your concern and a support ticket has been set up with it. We highly suggest you continue coordinating with the team through that ticket here so that they can assist you accordingly and more efficiently.

[#14]

Facing the Exact same issue. I have been using the same payment method without changing anything now, Suddenly for 2 of my transactions the withdrawals got rejected with reason unable to apply. Checked in with my bank thrice they found no issue, physically visited the bank and they verified that my bank account was active, up and running without any issues.

I tried to go through all the payment setting again today tallied them with my details still found no discrepancy but still my payment wont process. I have already lost 2$ and Am on the way to losing 2$ more. Created a support ticket but what i always get are generic replies. Tbh iam exhausted and frustrated from the replies i get from the support which dont state the actual issue and redirect you to a Webpage stating for further queries read this and that etc.

In Essence i would like a reimbursement of my withdrawl fee and a proper answer to why the payments keep getting rejected if everything on my banks part is right!