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PLEASE get rid of the annoying $500 popups

This is another freelancer annoyance people have been asking to have fixed for over a year, joining what is becoming a growing list of bugs and irritations that sit ignored because they affect freelancers where they'd be corrected in days or weeks if they affected clients.

 

I do not need a "congratulations" message from the site when I reach $500 with a client.

 

1. I already know when I reach $500 with a client.

2. I already know what that means.

3. You guys make this message pop up often weeks after I've reached $500 in billing.

4. The site is bugged and pops it up multiple times, just in case the initial useless message wasn't good enough.

5. When I refresh my feed I want to see my feed and not popup messages of any type unless they are urgent information.

6. These messages aren't for us. They're for you. If you feel the need to pat yourselves on the back for lowering your fees for a client, then please send it by email. Once.

 

Thank you.

17 REPLIES 17
petra_r
Member

I didn't get my $ 10k pop-up or a $ 10k email ๐Ÿ™‚ (yet) at all. Pretty sure (but would not want to bet on it) I didn't get a $ 500 pop up or email either...

 

 

 


@Petra R wrote:

I didn't get my $ 10k pop-up or a $ 10k email ๐Ÿ™‚ (yet) at all. Pretty sure (but would not want to bet on it) I didn't get a $ 500 pop up or email either...

 

I got the $500 popup $7000 late but to be fair, CS did apologize for it being late.  

 


 

tinker_bell3
Moderator
Moderator

Hi Charles,

 

Thank you for your feedback and we apologize for the inconvenience. Our engineers are working to fix these issues the soonest possible. I will share your concern with the team. 

 

Regarding the issues with the pop up notification, was it still showing up even after you do the usual troubleshooting steps we provide (clearing cache and cookies and trying a different browser)? Please let us know so that we can assist you with this. 

~ Joanne
Upwork

Joanne, with all due respect, I'm not doing any more troubleshooting. As I said, this issue has been outstanding for over a year. I'm not even on the same computer that I was on when I first reported it.


@Charles K wrote:

Joanne, with all due respect, I'm not doing any more troubleshooting. As I said, this issue has been outstanding for over a year. I'm not even on the same computer that I was on when I first reported it.


Also, "clearing cache and cookies and trying a different browser" is not "troubleshooting." That advice is right up there with "thank you for your patience" and "we'll refer that to our team."

Yeah. There are some things that are actually fixed by that, but it's strictly a "blind squirrel" type of deal.

tlsanders
Member

Charles, I find those annoying, too, but since we've seen roughly 2,367 posts in the forums from people wanting to know whether their fee reduction had kicked in, we may be in the minority.

I wouldn't mind them if they only popped-up once... It is, however, annoying to see the same message for the same clients again and again...

Just got another duplicate popup of the same message about the same client that prompted me to post this two days ago.

And again. Same client.

 

Anyone keeping score?

A week later, STILL getting these messages about the SAME client.


@Charles K wrote:

A week later, STILL getting these messages about the SAME client.


 You're probably getting mine.

$ 15k and counting = no notification ๐Ÿ˜„

 

Six weeks later, still getting spammed with annoying popups.

Hi Charles,

 

Have you received the pop-up for the same contract as you referred to earlier on this thread? Could you please send me a PM with the contract ID number or name? Our engineers are investigating similar cases and I'd like to share the details with them.

 

Thank you!

~ Valeria
Upwork

No, I keep getting different ones. I hit $500 with a new client and then get spammed with these annoying popups about the same client daily for a week or more. Today I am now getting them more than once per day.

 

Can you just please ask them to put a box on these messages so we can turn them off?

 

Pretty please? With a cherry on top?

I can't believe I reply to a 2017 post on this.

 

Please make this popup stop !

 

I mean come on we know the money we make and we sure as hell know the commission we pay ! Just get rid of the popup it's insane.

Hi Laurent, 


I'd like to clarify that Charles posted this on March 31, 2018, and his last post was just this May. I think you may be referring to his "Member Since" date, which was in 2017. 

Anyway, I'm sorry if this pop-up has inconvenienced you in anyway. I'll share this feedback with the team for their consideration. 


~ Avery
Upwork